Front Office


PYXIS FRONT OFFICE SYSTEM
Feature & Spesification..

ONE STEP AHEAD TO PROVIDE EXCELLENT SERVICE FOR YOUR CUSTOMER

 1. RESERVATION

  • Directly integrated to Sales and Marketing, Guest History, Travel Agent Contract including pre-defined package plans, allotment and Reception
  • Individual or Complex Group Reservations (Tour Convention)
  • Automatic High and Low Season or Weekend-Weekday Rates
  • Default fields based on Sales and Marketing, Guest History and Travel Agent, therefore eliminates the need to the re-key data
  • Complete audit trail of new reservations, cancellation and alterations to individual and Group Reservation
  • Real-Time availability verification

  • Unlimited number of room and type and automatically produce the contract rates based on the occupancy requested
  • Ability to cancel and reinstate in one function with real-time availability verification
  • Multiple arrival / departure reports
  • Ability to repeat reservation information or copy from an existing reservation
  • Automatic facsimile confirmation transmission
  • On screen group information, guest request and follow up date
  • Ability to print Group Labels


2. RECEPTION

  • Graphical Express Check-In
  • Flexible and user friendly Room Management
  • Move a guest
  • Add / Split Joiners or Sharers
  • Add / Delete on extra room
  • Early and extended departure
  • Dummy folio creation
  • Real time hotel status in graphhcal forms
  • Unlimited guest folio additions / creation
  • Complete audit trail of all guest folio charges / movement
  • Room layout and room mapping capability


3. FRONT OFFICE CASHIER

  • One point service fro Foreign Exchange
  • Billing direction for folio charging or blocking
  • Easy process for splitting bills, either individually by certain criteria, such as departments, dates or the combined
  • Efficient group check-out facility
  • Cashier Attention Display$3C/span>
  • Fast posting facility filtered to ease and quicken posting process
  • Complete audit trail of all guest folio charges / movements
  • Sophisticated Deposit management handling

  • Credit Card verification
  • Cash drawer interface
  • Unlimited folio creation


4. HOUSEKEEPING

  • Quick Process of Room status update (express function)
  • Out of Order and Out Of Service facility
  • Integrated with P.A.B.X. for room status change
  • Discrepancy Report

5.  NIGHT AUDIT

  • No Down Time Night Audit (a real On Line 24 hour operation)
  • Easy and fast process
  • Automatic production of Three Ledger Balances, Preliminary Revenue and Other Statistical reports


6. YIELD MANAGEMENT ANALYSIS
  • Occupancy and Average Rate Forecast by room, group and revenue
  • Market Segment reporting for past, present and future
  • Sales Production Reporting
  • Budget VS. Actual comparison
  • Package Plant limitation controls
  • Group Amendment and cancellation tracking
  • Company, Travel Agent and individual Activity Reports including Top “N” Companies / Agents ranking
  • Individual Guest History report
  • Reservation Waiting List
  • V.I.P. Reservations
  • Group allotment analysis and forecasts
  • No-Show / Walk-In / Cancellation Analysis
  • Average length of stay
  • Group Profiles total revenue value
  • Booking space by Market Segment
  • Reporting and denied / cancellation reservations
  • Tracking of Booked-Out (relocated) Guest

 7. GUEST HISTORY / SERVICES

  • Directly Integrated to Reservations
  • Automatic creation of Guest History records
  • Merging facility for duplicate records
  • Ability to purge by any criteria
  • Guest History Arrival / Departure Report
  • Guest History Reporting by any criteria
  • Guest Service / Request Retention


8. FOLIO HISTORY

  • All guest folio are maintained such as name, address, rate, package, room type,special request, guest service, billing request, etc

  • The folio detail history file retains all guests accounting details (i.e. charges and payments). Similar to Guest History, when a guest’s folio is Checked-Out, the folio passes the Folio History selection criteria, the header and the detail will be automatically placed into the Folio History files during the Night Audit process
  • An unlimited amount of records can reside in these history files (depending on disk space)
 

9. SALES AND CONTRACT RATE MANAGEMENT SYSTEM

  • Directly Integrated to Reservation module
  • Detailed Booking Reports
  • Detailed Sales Analysis
  • Materialization / Productivity reports and graphical analysis by :
  • Market Segment
  • Source of Business
  • Geographical Origin
  • Travel agent / Company or Individual
  • All reports are user definable and can be sorted based on name or rank
  • Competitor comparison


9.1 PACKAGE PLANS

  • Very flexible package plans, including seasonal patterns (high and low, peak, shoulder, weekend, weekdays, etc.)
  • Unlimited number of package creations
  • Ability to define Package posting method and frequency
  • Ability to display Package posting details in reservation screen

  • Ability to display Package posting history details
  • Automatic posting of all Package charges at the Night Audit
  • Automatic creation of Package Breakdown Folios
  • Automatic Point Of Sales Package Posting Display


9.2. GROUP ALLOTMENTS

  • Ability to create room allocations or allotments (by room type or run of the house) without affecting hotel room inventory
  • Rooms are automatically drawn from allotment depending on Rate Agreement selected
  • Availability reports / displays detail allotment in comparison to real availability
  • Automatic Night Audit release of allotment
  • Allotment pick-up and utilization reports
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